Regional Director of Technical Support

OUR MISSION
At Redwood we empower our customers with lights-out automation for their mission-critical business processes.
ABOUT US
Redwood Software provides enterprise automation and orchestration for mission-critical business and IT
processes. Our platform helps organizations automate workflows across ERP, hybrid cloud, data, and emerging
AI systems. Redwood supports global enterprises that depend on reliable, secure automation across cloud and
on-premises environments.

CORE VALUES
● One Team. One Redwood
● Make Your Own Weather
● Obsess over Customer Success
● Work the Problem
● Be Curious
● Own the Outcome
● Respect Each Other

YOUR IMPACT
Redwood is moving Global Support to a regional ownership model with consistent follow-the-sun coverage. As
Regional Director of Technical Support for APAC you will be the senior Support leader based in Hyderabad,
accountable for customer outcomes, operational performance, talent, and local execution across Redwood's
product portfolio.
You will lead the full India Support organization, which currently