Auto Sales Advisor
MiddleOn-site (Santa Rosa)Salary undisclosed
Job Description
Redwood Credit Union is looking for a talented Auto Sales Advisor to research, locate and sell a variety of vehicles to our Members and Customers at the RCU Auto Lot.
Key Responsibilities
Customer Service:
o Greet Members and answers incoming phone calls.
o Call Members referred to the auto-buying center by branch, member service center or other referrals to set appointments or sell vehicles.
o Perform a professional delivery of new & used vehicles.
o Assist Members/Customers in resolving mechanical and other issues related to purchased vehicles.
Auto Sales:
o Research, recommends, locates and sells brokered new and used vehicles, as needed.
o Compare different vehicles to facilitate the member’s purchase of their desired vehicle.
o Demonstrate and Sell vehicles displayed on the auto buying center lot.
o Meet with Members to research and analyze their desired vehicle(s).
o Organize and arranges timely transportation for brokered vehicles.
o Evaluate and recommends appropriate financing for Members when needed.
o Prepare paperwork for the sale of the vehicle and loan.
o Arrange installation of aftermarket items purchased by Members in a timely manner.
o Sell mechanical breakdown warranties, guaranteed auto protection coverage, perma plate and other vehicle related items.
o Collect trade-in titling documents and obtain loan payoff information.
o Gather member information for submission of loan applications.
o Collaborates with Sales Manager to provide trade-in pricing.
o Ens
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