Retail & Fleet Assistant Manager

Redwood Credit Union is seeking an Assistant Manager of Retail and Fleet who will form a wide variety of management and sales duties in the day-to-day sales and service leadership of the dealership. Research, locate, and sell a variety of vehicles to Business Members in the purchase of new, pre-owned, and brokered vehicles, while simultaneously providing sales management to a team Auto Sales Advisors.   Key Responsibilities Retail Management: o Work with sales and service team members to ensure a timely and seamless purchase process for Members and guests. o Demonstrate and train both service and product-knowledge standards. o Assist in leading regular huddles with RCUAS team members. o Assist in managing the CRM platform to ensure proper follow up, retention of Members and to seek out new prospective sales and Member growth. o Motivate, counsel, coach and monitor the performance of the RCUAS sales and service team. Fleet Auto Sales: o Sell vehicles to business Members. o Sell mechanical breakdown warranties, guaranteed auto protection coverage and other aftermarket related items. o Prepare paperwork for the sale of the vehicle and loan. o Research and solve Member problems and complaints in an accurate and timely manner. o Perform all functions in a security conscientious manner. Administrative and Support: o Assist with completion of monthly reports and other tasks as needed. o Create and submit invoices for payment for repairs, smog certifications and other reconditioning