Part Time Supervisor- Smithfield, NC

Position Summary

The Part-Time Supervisor is responsible for supporting the Store Manager and Assistant Manager in delivering an exceptional customer experience while driving sales, maintaining operational excellence, and leading the sales team during assigned shifts. This role serves as a leader on the sales floor by coaching associates, promoting Reebok brand standards, and ensuring a positive shopping experience for every customer.

Key Responsibilities

Customer Experience

• Deliver exceptional customer service by engaging with every customer.
• Build strong customer relationships and encourage repeat business.
• Resolve customer concerns professionally and efficiently.
• Promote Reebok products, technologies, and current promotions.

Sales & Performance

• Drive daily sales and achieve individual and store goals.
• Lead by example through suggestive selling and cross-selling.
• Monitor sales performance throughout the shift.
• Motivate team members to maximize conversion, units per transaction (UPT), and average transaction value (ATV).

Leadership

• Supervise the sales floor in the absence of store management.
• Coach and develop Sales Associates through real-time feedback.
• Delegate daily tasks and ensure completion.
• Foster a p