Store Manager: Cincinatti, OH

The Store Manager is responsible for leading and driving the success of the Reebok retail store by delivering exceptional customer experiences, achieving sales goals, developing a high-performing team, and maintaining operational excellence. The Store Manager represents the Reebok brand and creates an engaging environment that inspires customers and employees.

Key Responsibilities:

Sales & Customer Experience

• Drive store sales performance by achieving and exceeding daily, monthly, and yearly goals.
• Lead by example in providing outstanding customer service and creating memorable shopping experiences.
• Analyze sales reports, identify opportunities, and execute strategies to improve performance.
• Build strong customer relationships and encourage repeat business through loyalty and engagement.

Team Leadership & Development

• Recruit, hire, train, and develop a strong team of Sales Associates and Keyholders.
• Coach employees on product knowledge, selling techniques, customer engagement, and brand standards.
• Create a positive, motivating, and inclusive store culture.
• Conduct regular team meetings, performance conversations, and goal-setting sessions.
• Recognize and reward team achievements.

Store Operations

• Ensure the store consistently meets Reebok brand standards and visual merchandising expectations.
• Manage daily o