Engagement Manager
Our Mission
Reflection is a research lab making intelligence open and accessible for everyone to use, customize, and build on. We build open models that let anyone control their intelligence and help shape the future of AI. Our mission: make intelligence open and accessible to all.
Role Overview
We're looking for an exceptional Engagement Manager to drive the adoption of Reflection’s technology across enterprises. You will own the end-to-end AI deployment lifecycle, from identifying high-value use cases to driving organizational change and scaled adoption. This role blends strategic advisory with hands-on deployment leadership, working closely with Account Executives, Solutions Architects, and Forward Deployed Engineers to deliver measurable business outcomes. The ideal candidate is commercially sharp, AI-fluent, and energized by bringing structure to fast-moving, ambiguous environments.
What You'll Do
Support technical discovery sessions to understand customer requirements. Work alongside Solutions Architects and Forward Deployed Engineers to structure strategic engagements, drafting Statements of Work (SOWs) that outline scope, milestones, and success criteria.
Enable Forward Deployed Engineers during project
