Vice President of Client Success
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client’s needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
The Vice President of Client Success will build and lead two functions—Onboarding and Client Success—creating the teams and processes that move clients from signed agreement through go-live and ongoing support. This leader owns retention, NPS, reporting, timely inquiry resolution, and strategic support, partnering across the organization to deliver results and handing qualified growth opportunities to Strategic Account Sales Expansion.
The ideal candidate is a hands-on, process-driven healthcare leader with TPA, self-insured employer, or payer experience who brings urgency, executive presence, operational discipline, and the ability to turn client needs into action.
Primary Responsibilities:
- Build a high-performing Client Success team with clear roles, accountability, and the capabilities needed to create and execute a scalable operating model. &l
