Legal Assistant
Our client is an established creditor rights and real estate law practice in Indiana: a single-attorney firm, supported by an experienced in-house paralegal and an affiliated title agent, that represents credit unions and banks in collecting what they are owed and handles real estate transactions and litigation.
You will be the first voice people hear when they call the firm and the person who keeps its collections docket accurate. About a third of your day is reception: screening calls on a Zoom phone line, taking messages that need no follow-up questions, and routing them to the attorney, the paralegal, or the title agent. The other two-thirds is legal administrative work: opening matters in Clio, generating engagement and demand letters from firm templates, keeping electronic files in order, and submitting attorney-approved filings through the Indiana e-filing system.
This role takes a particular kind of trust. Some of the callers are consumer debtors and opposing counsel, and every letter and filing you prepare goes out under the attorney's name. The firm cares more about getting it right than getting it fast, and it actively uses AI tools in its work. If you are calm on the phone, exact on repetitive work, and comfortable with a three-screen set-up, this is built for you.
Key Responsibilities
Reception—about one-third of your day
- Serve as the first point of contact on the firm's Zoom phone system