Remote Patient Monitoring (RPM) Care Coordinator
About the Role
A US-based medical practice specializing in sleep medicine is seeking an experienced Remote Patient Monitoring (RPM) Care Coordinator to support patients on CPAP therapy. This role is central to the practice's remote monitoring program: you will review patient data daily, conduct outbound calls to patients who need encouragement or troubleshooting, document interactions accurately for billing compliance, and coordinate with the clinical and DME teams to ensure patients remain on therapy and progressing well.
This is a clinically adjacent role that requires a warm phone presence, strong organizational habits, and comfort working with data in a remote monitoring platform. A clinical background — nursing, medical assisting, respiratory therapy, or similar — is preferred and carries weight for billing purposes as well as patient care quality. Training will be provided on all internal workflows. The practice is looking for a coordinator who can be ready to contribute by November 1, 2026.
Key Responsibilities
Daily Data Review and Patient Flagging
- Review patients' CPAP usage data in Sanusom daily, including usage hours, mask leak rates, AHI scores, and missed nights
- Identify patients who fall below therapy thresholds or show concerning trends and prioritize them for outreach
- Download compliance reports, upload them t
