Commercial Operations Manager

Salary: R60 000 - R70 000 per month

A UK business acquisition training company is hiring a Commercial Operations Manager, fully remote from South Africa, to own the numbers between marketing and revenue and to be measured on profit.

The role

They teach people how to buy businesses. The funnel is a free webinar, a low cost three day event, and a flagship mastermind programme priced from GBP 15 000. There are 2 000 current and past members who have never been offered the newest products. You will run the engine room: the commercial numbers, a small remote sales team, and the upsell of the existing member base. The founder wants to be on stage, not in a spreadsheet.

What you will own

• The weekly commercial report: registrations, show rate, event conversion, programme conversion, average order value and refunds
• Profit per campaign and per event, including cost per acquisition against revenue per client
• A small remote sales team, their daily activity and their pipeline discipline
• Reactivation of the existing member base into the newer products and programmes
• Commission and bonus design, so that paying for performance costs less than it produces
• The CRM, call recording, and the reporting that comes off both

What you will need

• Two years or more inside a coaching, training, events or membership business,