Tenancy Manager - Residential Lettings

Salary: R30 000 – R35 000 per month

A UK lettings agency needs a Tenancy Manager, fully remote from South Africa, for R30 000 to R35 000 a month, to own a portfolio of about 200 residential homes.

Role overview

Remote Recruitment is hiring for an established UK sales and lettings agency. You will be the main contact for landlords, tenants and contractors across a portfolio of 180 to 200 properties. You run your own diary, follow clear written processes and keep people updated without being chased. Hours are 09:00 to 17:30 UK time, Monday to Friday, with a 30 minute unpaid lunch.

Key responsibilities

• Manage active tenancies end to end: enquiries, notices, terminations, check-outs and deposit returns and disputes
• Monitor rent accounts, chase arrears, update landlords and handle Universal Credit paperwork
• Triage maintenance by urgency, appoint contractors, get landlord approval and follow every job to completion
• Run weekly compliance reports and chase gas, electrical, EPC, fire safety and licensing certificates
• Clear your daily diary actions and keep full, accurate notes in the property management system
• Respond promptly on Teams and email, and flag risks early

What you'll need

• At least 2 years in hands-on residential property or tenancy management, looking after arrears, maintenance and deposits</