Teamlead, Collections
Who we are
We’re a team determined to challenge the status quo and make financial inclusion count for millions of under-banked individuals and small business owners by making finance simple and useful to them. Our product suite is led by credit and we’re building broader offerings for our users. Our vision is to unlock the power of finance to create opportunities for all.
We are the place for you, if
You are excited about technology and the complexities of the future. You’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You can collect and analyze lots of data and feed in just the right amount of intuition to make sound decisions. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.
The position
Renmoney is looking for a hands-on Team Lead, Collections, to manage and drive the performance of our collections team. This role is responsible for leading day-to-day collections operations, ensuring recovery targets are met, and improving the efficiency of our delinquency management processes across the loan portfolio.
Key Responsibilities
- Lead, coach, and manage a team of collections officers/agents to meet daily, weekly, and monthly recovery targets
- Monitor
