Customer Service Consultant

Are you passionate about helping people, solving problems and achieving results?

At Rentokil Initial, our Customer Service Consultants are more than customer service representatives; they're trusted advisors who deliver exceptional customer experiences while identifying opportunities to help our customers with the right solutions. If you enjoy working with people and love the satisfaction of achieving goals, this could be the perfect role for you.

What You'll Be Doing

• Deliver exceptional customer service across phone, email and digital channels
• Build trusted relationships and become the first point of contact for our customers
• Resolve customer enquiries efficiently and professionally 
• Coordinate bookings and work closely with our Sales and Operations teams
• Identify customer needs and recommend additional services that add value
• Achieve internal sales targets through consultative conversations and earn commission

What We're Looking For

• Loves helping customers and building relationships
• Has excellent communication and problem solving skills
• Thrives in a fast paced environment
• Is organised, adaptable and enjoys multitasking
• Is motivated by achieving goals and being rewarded for success
• Has experience in customer service, hospitality, retail, contact centres or sales preferred but overall attitude is everyth