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Posted 9h ago•Melbourne, Victoria, Australia

Customer Service Consultant - Multiple Opportunities - Recruitment Evening

MiddleOn-site (Melbourne)Salary undisclosed
Job Description

As a vital member of our close-knit, high-energy Customer Service team, you will report directly to the Customer Service Manager. In this dynamic role, no two days are the same. You will actively drive revenue and build loyalty by supporting both new and existing customers through:

  • Engaging Inbound & Outbound Channels: Confidently managing calls to resolve inquiries, follow up on leads, and uncover new business opportunities.
  • Responsive Email Management: Crafting professional, timely email communications that address customer needs and streamline the sales process.
  • Top-Tier Service & Solutions: Providing world-class support while consulting with customers to identify and recommend the perfect product solutions.
  • Internal Sales & Commission: Capitalizing on internal sales opportunities with an attractive commission structure that directly rewards your performance.

What’s in It for You?

At Rentokil Initial, we look after our people. Successful applicants will enjoy:

  • Work-Life Balance: A supportive culture that respects your time.
  • Financial Perks: Employee cash incentive programs, bonuses, and a rewarding referral scheme.
  • Discounts: Generous discounts on our pest control services.
  • Wellbeing Support: Access to our comprehensive Employee Assista

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