Key Account Manager - Pest
We have an exciting position available for an experienced Key Account Manager to join our vibrant, passionate, fast-paced team in our Pest Control division in Brisbane. If you have outstanding people and communication skills and an extreme level of drive & motivation, then we'd love to hear from you.
In this role, you will be managing an assigned customer base across our Pest Control division. This position is responsible for a portfolio across northern NSW to Gympie areas. Responsible for achieving and exceeding sales quotas, retention, and revenue targets whilst building and maintaining effective relationships with key stakeholders within the business services industry. Conducting regular client business reviews and working closely with the operations team to ensure the services are carried out to the customers satisfaction.
In this role, you will be responsible for:
- Manage a selected client base and analysing their needs to increase sales
- Conducting site audits to ensure everything is operating as expected on-site
- Develop and maintain strategic business relationships with customer base within major accounts
- Develop proposals appropriate to customers' needs, including product, service and cost options
- Facilitate the resolution of any operational and accounts issues by actively resolving all first-line queries and escalating where required
- Document all customer contact information into