Quality Assurance Expert : Pietermaritzburg KZN

To provide effective Quality Assurance Control and Supervision, and to ensure compliance of divisional quality standards within the business unit. Furthermore ensuring full compliance with service/company procedures. Special focus in assuring quality service to all customers and full compliance to Global Pest Control and Fumigation Standards.

Requirements

KEY WORK OUTPUTS & ACCOUNTABILITIES

• Conduct regular infield reviews/ assessments with service technicians to monitor abilities.
• Continued communication and interaction with external clients.
• H&S Branch Audits – Pest Control.
• New Product trials.
• Internal Training and Customer Education.
• Ensuring quality Rentokil Services and Installations through QA Checks = 10 Calls per week (All new installations and upgrades, Existing Clients, Top Tier, High Risk)
• Assist in basic installations from time to time.
• Complying with RISA codes of practice: Code of Conduct, Ensure Compliance with Legislation and Regulations.
• Assist Customers with Audit preparations, ensuring all documentation is at hand and up to date.
• Follow up on actions and recommendations to ensure compliance between Rentokil and Customer.
• Compile and communicate Monthly QA reports.
• Ensure all H&S Practices are in place for PPE/PPC and report on non-compliance.
• Ensure the correct use of company Approved Product