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Posted 3h ago•Charlotte Office

Sr. Director, Learning & Development

directorOn-site (Charlotte)Salary undisclosed
Job Description

The Sr. Director, Learning & Development, builds the training engine behind our revenue. Reporting to the SVP of Talent, this leader's primary mandate is to make our field revenue teams (in-home sales consultants, retail and event marketers, canvassers, and the appointment-setting teams that support them) ramp faster, sell better, and stay longer.

This is a business role first and a learning role second. Success is measured in close rates, revenue per lead, ramp time, and early-tenure retention, not course completions. The role also owns leadership development for field managers and leaders and the company's compliance training program.

What You'll Do:

1. Field Team Training

  • Build and own the training curriculum for our revenue-generating roles: in-home sales consultants, retail and event marketers, canvassers, and our call center roles.

  • Design new hire onboarding and certification for each revenue role that shortens time to first sale and time to full productivity.

  • Partner with Sales and Marketing leaders to codify what top performers do, and turn it into repeata

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