AI Enablement Engineer
At Replicant, we believe AI should work for people, starting with customer service. That's why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps.
Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction.
We're leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you're excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you'll love it here.
We're hiring an AI Enablement Engineer to lead and optimize AI solutions inside Replicant. As the first dedicated hire in this role, you won't inherit a program; you'll build one. The work is equal parts consulting and construction. You'll sit with Sales, Delivery, R&D, and G&A teams to understand how their work actually gets done. Then you'll build the foundations underneath it: the integratio
