Health Coach

Job Purpose

The Health Coach will focus on delivering high-quality, person-centred coaching to patients as part of a holistic, digital-first health programme for patients on incretin-based therapies. The Health Coach will provide one-to-one and group based support for patients, working alongside the clinical team. Coaches will be trained to identify adverse events, product complaints and safety concerns in order to escalate where necessary.

Responsibilities and Accountabilities

• Deliver 1:1 health coaching aligned with the Roczen programme.
• Guide patients through behaviour change, self-monitoring tools and ongoing support.
• Identify and escalate any clinical or safeguarding concerns in line with internal protocols.
• Collaborate closely with clinicians and mentors to ensure joined-up care.
• Report on adverse events, product complaints and safety concerns.
• Support the development and review of educational health promotion content

Requirements

Essential:

• Minimum level 3 qualification in a health-related subject (e.g. BSc Nutrition; Level 3 Diploma in Health Coaching).
• Passionate about delivering compassionate, effective and safe patient care.
• Highly organised, detail-oriented and confident working in a remote-first team.
• A growth mindset and eagerness to contribute beyond the day-to-day coaching role.