Scrum Master

Reset Health are looking for an experienced Scrum Master to serve and guide two agile development teams in our engineering group.

Our Live Platforms team is our development ‘fast lane’ making production releases at the end of each two-week sprint. The team are responsible for 

• Setting up new customers with any agreed customisations.
• A pipeline of customer-driven enhancements.
• Priority bug fixes and security patches.
• 2nd line technical support (dedicated support engineer part of the team)

Our AI development team is responsible for new and existing AI capabilities in our platform including our patient assistant, CompanionAI and our clinical scribe. The team is small but growing rapidly and will need your support to manage that growth without compromising velocity.

Roles & Responsibilities

• Act as an agile coach for both delivery teams and stakeholders, encouraging adoption of the agile core values and principles.
• Facilitate agile ceremonies including story refinement, sprint planning, daily stand-ups, sprint demos and retrospectives.
• Collaborate closely with our Product team and Client Programme Lead to groom the backlog and plan each production update.
• Use agile metrics (cycle time, velocity, burn-up/down charts) to track progress and promote transparency.
• Apply AI tools responsibly to deliver productivity benefits while maintaining full ov