Business Systems Manager
Salesforce sits at the center of this job, but it is nowhere near the whole of it.
Resonate helps enterprise brands understand not just who their customers are, but why they behave the way they do. Behind that sits a business systems stack that must hold up: Salesforce Sales Cloud, Power BI, ChurnZero, ZoomInfo, Salesloft, DocuSign, Pardot, Datorama. This role owns it. You will be hands-on in Salesforce daily, and you will also be the person who understands how all of it connects, what happens when data moves between systems, and what to do when something breaks.
It comes with real latitude. This is a standalone role, so you take a problem from the first stakeholder conversation through to the build and you’re the one accountable for it. If you like owning a stack rather than specializing in one corner of it, this is the job.
What you’ll be doing
- Owning Salesforce Sales Cloud day-to-day: administration, configuration, and Flow-based automation, plus the user access and security side of it, from profiles and permission sets to sharing rules, role hierarchy, and licenses
- Improving a well-established Salesforce org by refactoring legacy automation and working through technical debt, so the org gets healthier over time rather than heavier
- Maintaining and extending the wider business sy
