Senior Manager, Assessment Customer Programs
The Senior Manager, Assessment Customer Programs oversees all aspects of assigned assessment programs and is accountable for the success of related program operations. The incumbent will ensure assessment programs perform according to contract requirements, annual budgets, quality standards, and established timelines. The incumbent will manage client relationships related to program delivery and coordinate with internal teams to support effective execution. This position is located in Santa Fe Springs, CA.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.
Essential Functions
Lead Successful Program Delivery
- Oversee successful execution of assigned assessment programs
- Provide oversight and leadership to direct reports
- Monitor assessment program progress against contract requirements, quality expectations, timelines, and RI financial goals
- Approve invoices before submission of expenses as necessary
- Coordinate with cross-functional teams as needed to support assessme