Hardware Production Technician

The Hardware Technician play a central role in the delivery of our hardware products to customers. Your contribution to the Delivery team is execution: the hands-on work of getting hardware built, tested, and shipped. You are the primary individual accountable for the day-to-day production of Reusables' hardware and are measured against output and quality: units assembled correctly and products shipped reliably.

You work under the Hardware Production Lead and are responsible for keeping production moving - building our hardware products to spec, catching issues before they ship, shipping on time, and keeping the lab and records in order. You love working with your hands, have strong organizational skills, and a keen eye for detail.

Hardware Assembly

• Build IoT devices and related hardware sub-assemblies, including our Smart Return Bins, Checkout Devices, Scan Return Stations, and Smart Media Displays.
• Follow detailed assembly instructions while maintaining quality and precision
• Troubleshoot and resolve basic assembly issues as they arise

Support in Product Improvements

• Assist in troubleshooting occasional non-standard issues that fall outside documented assembly procedures, applying judgment and problem-solving rather than escalating by default
• Contribute observations from the production floor that surface design or reliability improvements

Testing and Quality Assurance