Intake Coordinator

Position: Healthcare Receptionist

Working Hours: US Hours (9am-5pm EST)

Full-Time, Remote Work.

Salary: South African Rand (ZAR)

We are looking for a highly organized, compassionate, and detail-oriented Healthcare Receptionist.

The Healthcare Receptionist will be responsible for managing the intake process from the initial point of contact through to the completion of required documentation and coordination of services. This role requires excellent communication skills, strong attention to detail, and the ability to handle sensitive patient and family information professionally.

The ideal candidate will have experience in healthcare administration.

Key Responsibilities

• Serve as the first point of contact for prospective clients, families, and referral sources.
• Respond to phone calls, emails, and inquiries regarding ABA therapy services.
• Collect and verify patient and family information during the intake process.
• Gather required documentation, including insurance information, referrals, medical records, and other supporting documents.
• Verify insurance eligibility and benefits where required.
• Coordinate with insurance providers, healthcare professionals, referral sources, and internal teams.
• Review referrals and ensure all required information is received before moving cases fo