Virtual Assistant

Job Title: Virtual Assistant

Location: South Africa

Job Type: Full-Time, Remote

Working Hours: US Hours (9am-5pm EST)

Salary: South African Rand (ZAR)

We are seeking two highly organised and detail-oriented Virtual Assistant to join a large, fast-paced organisation.

This is a highly specific administrative role focused on managing a significant volume of email communication and acting as an essential link between different parties involved in business transactions.

The successful candidates will work as the central communication point between internal teams and external partners. Certain parties, including underwriters and brokers, are required to communicate through an intermediary rather than directly with one another. Your role will be to receive emails and documents, identify the correct recipient, and accurately forward the information to the appropriate party.

You will be trained on the relevant workflows, contacts, and communication processes. However, because of the high volume of communication involved, you must be exceptionally confident using Gmail and/or Microsoft Outlook and able to manage a busy inbox efficiently and accurately.

Key Responsibilities

• Manage a high volume of incoming and outgoing emails throughout the day.
• Act as th