Field GTM Manager, Events and Community
Quick highlights
• Your goal: Turn the best ecommerce events and communities into 10–15 qualified demos each month.
• Your field: Attend or host 3–4 focused events each month across North America.
• Your audience: Ecommerce founders, operators, Heads of CX and agency leaders.
• Your ownership: Choose the room, build the guest list, host the experience and turn conversations into pipeline.
• Location: North America. Remote, with frequent travel across the US and Canada.
• Reports to: Head of Partnerships. You will also work directly with Richpanel's CEO and sales team.
• Compensation: $85,000–$95,000 base, $75,000 target variable, $160,000–$170,000 OTE, uncapped upside, meaningful stock options and benefits.
About Richpanel
Richpanel is the AI-native helpdesk.
Brands hire an AI support team that resolves repeat customer questions from start to finish. Their people stay in control of the moments that need judgment.
Richpanel replaces the old helpdesk and the next few support hires. The AI handles order tracking, returns, subscription changes and the repeat work that buries CX teams. Human agents handle the exceptions in the same workspace.
We are profitable, backed by Sequoia and growing 110% YoY at 8-figure ARR.
