Senior Agency Partnerships Manager, North America

Quick highlights

• Your goal: Build partnerships into 30–40% of Richpanel's new ARR.

• Your scorecard: Partner-sourced closed ARR, qualified demos and partner win rate.

• Your focus: The 20–30 agencies, BPOs and CX consultants that can move the market.

• Your advantage: You bring trusted relationships and know how to turn them into revenue.

• Location: North America. Remote, with frequent travel across the US and Canada.

• Reports to: Head of Partnerships. You will work directly with Richpanel's CEO and sales team.

• Compensation: $145,000–$165,000 base, $195,000–$220,000 target cash, stock options and benefits.

About Richpanel

Richpanel is the AI-native helpdesk.

Brands hire an AI support team that resolves repeat customer questions from start to finish. Their people stay in control of the moments that need judgment.

Richpanel replaces the old helpdesk and the next few support hires. The AI handles order tracking, returns, subscription changes and the repeat work that buries CX teams. Human agents handle the exceptions in the same workspace.

We are profitable, backed by Sequoia and growing 110% YoY at 8-figure ARR. We already serve 3,000+ paying brands.

Partners already bring us some of our