Patient Navigator
Are you the go-to person for friends and family when they need someone to listen without judgment? Are you intrigued by how people make life decisions and enjoy getting to know new people? Do you have a clear, warm, and confident voice? Are you passionate about physical and mental health? If you answered "Yes" to these questions, we have the perfect job for you as a Navigator at RightSite Health.
Join the RightSite Health Care Team, working alongside ER doctors and other navigators to provide outstanding care and navigation for non-emergent patients who’ve called 911 and don’t need to go to the emergency room.
Reporting to the Navigation Manager, the role of the RightSite Health Navigator is to provide patient support and navigation through outbound and inbound video and telephonic communication. The ideal candidate will be able to empathetically work with patients, problem-solve, and handle inquiries. Patient health and satisfaction are at the core of every Navigator’s decisions and behaviors. Because we partner with EMS teams, we provide support from 6:00 am - 10:00 pm CST Monday through Friday. We have three shifts: 5:30 am - 2:00 pm, 9:30 am - 6:00 pm, and 1:30 pm - 10:00 pm. Starting July 1st, we will also be open on weekends, and this role will require weekend availability.
RightSite Health offers the brand promise of helping people with non-emergent needs find the best in-network, non-Emergency Room provider. RightSite Healt