Senior Associate - Salesforce Sales and Experience Cloud Consultant
Role Overview:
The Salesforce Sales & Experience Cloud Consultant will be responsible for implementing and optimizing Sales Cloud and Experience Cloud to enhance customer engagement and streamline sales processes. This role involves gathering business requirements, configuring Salesforce features, and ensuring seamless user experiences across portals and communities.
Key Responsibilities:
Collaborate with stakeholders to understand business processes and translate them into Salesforce solutions.
Document functional requirements and create solution design.
Configure and customize Salesforce Sales Cloud to meet business needs.
Design and implement Experience Cloud portals.
Map requirements with OOB features and identify need for customization
Configure various features of Sales Cloud such as Sales Management, Campaigns, Lead Conversion, Forecasting, Sales Cadences, Account Management, Territory Management.
Guide clients to make buy vs build decisions.
Configure and customize Salesfor
