E-Commerce Senior Manager - RTG

About the Role

We are seeking an experienced E-Commerce Senior Manager to lead the end-to-end operational and business performance of our growing portfolio of e-commerce partners. This role owns the execution of business plans, operational excellence, profitability, and sustainable growth across multiple partner accounts.

The ideal candidate is a strategic leader with strong commercial acumen, operational expertise, and a proven ability to scale e-commerce businesses. You will lead cross-functional teams, optimize processes, and ensure alignment across Commercial, Customer Experience, Technology, Marketing, and Operations to deliver exceptional business outcomes.

Key Responsibilities

• Own the end-to-end operational and business performance of multiple e-commerce partner accounts.
• Lead the execution of annual business plans and growth strategies across all managed accounts.
• Drive GMV growth, profitability, and operational excellence while ensuring targets are achieved.
• Lead and develop a high-performing e-commerce organization, managing direct reports and cross-functional teams.
• Oversee business performance across commercial operations, customer experience, marketplaces, fulfillment, customer service, and technology.
• Review and align commercial calendars with Commercial Managers and E-Commerce Managers to maximize campaign effectiveness.
• Partner with Customer