Customer Success Manager

Rockstar is recruiting for a Boston-based startup that has created the first true all-in-one Shop Management System for tire dealers. Their product is an AI-native system that automates tire pricing, reduces manual steps, and saves dealers up to 40 hours per week. With CRM, POS, inventory management, and tire ordering capabilities all within one system, dealers can operate their entire business from one tab.

They are looking for a Customer Success Manager who will own the entire post-onboarding customer lifecycle, building strong relationships to drive adoption, retention, and growth.

About the Company

The company's product is an all-in-one, AI-native shop management system for retail and wholesale tire dealers that automates tire pricing, reduces manual steps, and saves dealers up to 40 hours per week. With CRM, POS, inventory management, and tire ordering capabilities all within one system, dealers can operate their entire business out of one tab, using one login.

Founded in 2018, the company is a Boston-based startup that has created the first true all-in-one Shop Management System for tire dealers. Their software seamlessly connects digital retail to in-store operations, empowering businesses to thrive in the competitive tire industry. Led by a team of former CarGurus employees, they offer world-class products, including a modern POS system with integrated tire ordering and online scheduling, websites featuring service for