General Manager - Tyler, TX

The General Manager is the senior leader of the restaurant and is responsible for the overall performance of the business. This role leads restaurant operations, team development, guest experience, food quality and safety, sales, labor, inventory, and profitability.

The General Manager is expected to lead with an ownership mindset, knowing the business, developing strong leaders, maintaining high standards, and creating a positive, accountable culture. This is a hands-on leadership position requiring the ability to balance people, operations, and financial performance while consistently delivering great food and sincere hospitality.

Requirements

Job Responsibilities

• Lead, coach, and develop managers, captains, and Team Members while building a positive and accountable restaurant culture.
• Oversee daily restaurant operations and ensure consistent execution of Roost standards.
• Maintain high standards for food quality, food safety, cleanliness, hospitality, speed of service, and restaurant appearance.
• Ensure proper staffing, training, certification, and performance management of the restaurant team.
• Own restaurant financial performance, including sales, labor, food cost, waste, inventory, and profitability.
• Lead weekly inventory, purchasing, ordering, and cost-control processes.
• Review restaurant performance and develop action plans to address operational or financial opportunities.