Medical Office Assistant

The Medical Office Assistant plays a dual role that combines exceptional patient-facing service with operational and clinical support. This individual will ensure smooth day-to-day clinic operations, provide hands-on support to patients and providers, and oversee site-level coordination and administration.

The ideal candidate is organized, proactive, and thrives in a dynamic outpatient environment. This position is essential in maintaining efficient workflows, supporting clinical staff, and fostering a collaborative, patient-centered atmosphere that reflects our mission and values.

Key Responsibilities

Front Desk & Patient Support

• Welcome patients and serve as the first point of contact at the clinic, providing a warm and professional experience.

• Manage scheduling, check-in, check-out, and respond to phone and email inquiries.

• Collect and verify insurance, demographic, and intake information while maintaining accurate documentation in the EHR.

• Ensure smooth patient flow and maintain a well-organized waiting area.

Clinical & Administrative Support