Senior Cash Applications Specialist - Hybrid | Sarasota Office

Senior Cash Applications Specialist – Hybrid | Sarasota Office

Sangoma is a leading provider of business communications solutions, empowering businesses with reliable, scalable, and integrated technologies that keep teams connected and productive.

Sangoma is seeking an experienced Senior Cash Applications Specialist to manage daily cash application activities, resolve complex payment issues, and ensure customer payments are applied accurately and timely. This role will work closely with Accounts Receivable, Collections, Billing, Treasury, Accounting, and Customer Service while supporting process improvements and maintaining strong financial controls.

Key Responsibilities

• Manage daily cash application activities, including ACH, wires, lockbox, credit cards, checks, and electronic payments.
• Research and resolve unapplied cash, short payments, overpayments, duplicate payments, unidentified receipts, and other payment discrepancies.
• Reconcile cash receipts to bank deposits and ERP transactions and maintain accurate customer accounts.
• Monitor cash application exceptions, unapplied balances, and recurring payment issues.
• Support month-end close, audits, reporting, and reconciliation activities.
• Identify opportunities to improve cash application processes, controls, automation, and efficiency.
• Contribute to SOPs, process documentation, system testing, and workflow improvements.
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