Cybersecurity

Key Responsibilities

• Manage and respond to security incidents via ServiceNow, following established incident response protocols.
• Analyze emerging threats and communicate risks to relevant stakeholders.
• Develop and maintain operational reporting (e.g., RMDIs, HR investigations, lost/stolen asset reports).
• Compile and analyze data for executive-level metrics and dashboards.
• Lead and support security awareness campaigns and phishing simulations.
• Coordinate multi-unit responses during security incidents and ensure timely stakeholder engagement.
• Conduct root cause analysis and document incident response procedures.
• Support Privileged Access Management (PAM) service requests within SLA timelines.
• Collaborate with internal teams to anticipate and mitigate potential security risks.

Required Qualifications

• Proven experience in cybersecurity incident response and threat analysis.
• Familiarity with ServiceNow or similar ticketing systems.
• Strong understanding of Privileged Access Management (PAM) principles.
• Experience in compiling and presenting security metrics and reports.
• Ability to coordinate cross-functional teams during security events.
• Knowledge of current cybersecurity trends, threats, and mitigation strategies.
• Excellent communication and stakeholder engagement skills.