Account Manager | Client Service | Ogilvy Ghana

ROLE SUMMARY

Account Manager should be confident in managing their own workload and projects and show a capacity for strategic thinking. Trusted by the client to understand issues and what has been agreed, doing the job comes naturally to them and both internal and external clients find them a joy to work with. Understanding and managing client’s expectations, identifying critical projects and strategically assigning relevant internal resources to deliver the projects timely and up-to-standards. Function as day-to-day manager in executing across board online and digital marketing campaigns over a multifaceted client.

KEY RESPONSIBILITIES

• Act as the trusted, day-to-day contact for mid-level clients, maintaining a consistent rhythm of communication and managing multiple client relationships concurrently.
• Confidently lead client meetings and presentations, ensuring a professional, consultative tone in all verbal and written communication.
• Keep clients aligned on project progress, proactively address challenges, and communicate creative feedback with constructive, brief-led rationales.
• Develop an immersive understanding of your clients' brands, tone of voice, businesses, and competitive landscapes to safeguard brand integrity across all assets.
• Apply critical