Field Service Engineer

Field Service Engineer – CNC Machine Tools (USA)

Company: Jyoti CNC Automation
Location: USA Tech Centre
Reports To: Zone Head / Tech Centre Head
Functional Coordination: Central Warehouse & Repair Centre
Schedule: Monday–Friday, Core Business Hours (flexible as required)
Travel: Extensive regional travel required
FLSA Status: Non-Exempt (confirm if salaried/exempt is preferred)

Base Salary: $90k plus paid overtime + 5% KPI performance

About Jyoti

At Jyoti, we take a customer-first approach and believe strong execution comes from disciplined teamwork, ownership, and respect. We are building a new CNC Tech Center to support customer demos, applications collaboration, and service readiness.

Jyoti is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants and comply with applicable federal, state, and local laws.

Role Summary

The Field Service Engineer is responsible for installation, commissioning, maintenance, and uptime of CNC machine tools at customer sites. This role directly impacts customer satisfaction, repeat business, and brand reputation through reliable execution and technical expertise.

This is a hands-on, field-intensive role requiring str