Customer Success Manager - Mid Market

About Searchable

Searchable is an agentic marketing platform built for the age of AI search. ChatGPT, Claude, Perplexity and Google AI Overviews have transformed how people discover information. Brands now need to measure and optimise their visibility across all of the major AI search engines.

We help companies grow their organic presence across SEO, AEO, and GEO through a fully agentic platform that identifies opportunities, recommends actions, and automates improvements with Searchable’s AI agent. We’re at $5M ARR in just 10 months, backed by top angels and VCs, and building the team that will define the category.

We’re office-based five days a week near London Bridge. If you thrive in a startup culture where people put in hours because they love solving hard problems and taking radical ownership, you'll fit right in.

The Role

You’ll own a book of mid-market brands and agencies from onboarding through renewal and expansion.

This isn’t a support seat or a relationship-only role. You’ll manage a larger book with faster cycles, so you’ll need to know where to spend your time, help customers turn AI Search data into decisions quickly, and build the scalable playbooks, reporting and programs that let the