Business Operations Manager

Location: Remote in Romania or Serbia only – UK working hours 

Sedona Digital is a leading provider of IT Consulting and Services, specialising in Cloud Solutions, Software Engineering, Security, and Data & AI. We partner with enterprises to optimise their technology estates, delivering flexible engagement models ranging from augmentation to outcome-based projects and managed teams.  

As part of our continued growth, we are seeking a Business Operations Manager to strengthen commercial and operational control across our IT services portfolio. This role will ensure that projects, time-and-materials engagements, delivery pods, and run services, and other client commitments are performing against revenue, margin, utilisation, delivery milestones, contractual obligations, and growth expectations. You will combine rigorous reporting and governance with practical business improvement, giving leaders clear insight, driving timely action, and ensuring the operational detail behind sustainable growth is consistently managed. 

Your Role at Sedona Digital 

You will own the operating rhythm that connects delivery, finance, sales, practices, and leadership. You will establish reliable management information, run governance and performance reviews, challenge gaps in commercial and delivery performance, and make sure agreed actions are completed. Your scope will cover the full portfolio of project, ti