Sales Engineer
About Sentry
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
About the role
Sentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful.
Please note that this is a 12 month fixed-term contract.
In this role you will
You'll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day, that looks like:
Bring technical expertise to customer demos, trials, implementations, and tickets
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: "how-to" articles and/or videos on specific functionality of the product)
Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption
Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product
Attend conferences on occasion, speaking with prospects that visit our booth
You'll love this job if you
Enjoy talking about technology and interfacing with engineers and engineering leaders
Appreciate working on a variety of projects with customers from lots of different industries
Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable collateral/documents, etc.)
Like being "in the middle of it all," working across the organization to move the product forward
Love developer tools, open-source, and/or all things software development life cycle
Qualifications
3+ years as a Sales Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects, presenting solutions, and/or working with customers
Hands-on experience working with programming languages including JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, PHP, etc.
Understanding of sales processes in a high transaction sales environment
Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects
Excellent communication and presentation skills
Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required
Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) is a plus
BS Degree in Engineering (preferably Computer Science/Engineering) is a plus
This is a 12-month fixed-term role designed for impact; high performers may have the opportunity to convert to a permanent position as the team continues to grow.
The base salary range that Sentry reasonably expects to pay for this position is €91,000 to €124,000 + a 80/20 variable. This is a multi-level role and compensation will be determined based on experience and leveling. A successful candidate’s actual base salary (or