Senior Systems Engineer - NetSuite
Sequel Med Tech is seeking a skilled and detail-oriented Senior Systems Engineer to support the configuration, maintenance, and ongoing enhancement of our NetSuite ERP system. This role is primarily focused on hands-on execution, including system configuration, troubleshooting, upgrades, and user support.
The ideal candidate will bring strong technical expertise, a proactive problem-solving mindset, and experience working within NetSuite to support day-to-day operations. This individual will partner closely with business stakeholders and internal teams to ensure system reliability, data integrity, and efficient functionality across the platform.
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Configure, maintain, and enhance NetSuite modules to support business operations and evolving requirements.
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Own and manage day-to-day system tickets, including troubleshooting issues, fulfilling enhancement requests, and resolving defects.
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Support system upgrades, patches, and new feature releases, including testing and validation activities
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Manage user roles, permissions, and access controls to ensure appropriate security and compliance
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Customize forms, fields, records, and dashboards to meet functional needs.
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Develop and maintain saved searches, reports, and dashboards to support business visibility and decision-making.
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Troubleshoot and resolve system issues, including data discrepancies, integration failures, and performance concerns.
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Provide timely and effective technical support to end users, ensuring a high level of service and responsiveness
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Partner with internal stakeholders and third-party vendors to resolve escalated issues.
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Support data integrity efforts across financials, inventory, and operational systems.
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Assist in the implementation and maintenance of integrations between NetSuite and other systems (e.g., HRIS, CRM, PLM)
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Utilize NetSuite APIs (REST, SOAP, SuiteTalk) and tools to support integrations and data flows.
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Monitor integration processes to ensure reliability and accuracy of data exchange.
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Build automation and efficiency improvements using SuiteFlow, SuiteApps, and scripting where applicable.
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Document system configurations, processes, and troubleshooting steps to support operational continuity
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Education: Bachelor's degree in computer science, Information Technology, Business, or related field, or equivalent combination of education and experience.
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Experience: 5+ years of progressive systems engineering experience, including direct, hands-on support and administration of NetSuite ERP in a production environment.
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Proficiency with JavaScript-based SuiteScript development, SuiteFlow, and SuiteTalk.
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Familiarity with financial processes (AP, AR, reporting) and SOX compliance.
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Experience supporting ERP systems in regulated industries (medical devices, pharma, life sciences, or manufacturing).
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Deep understanding of NetSuite modules such as Finance, CRM, Manufacturing, Procurement, and how they interrelate.
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Familiarity with FDA regulations, ISO 13485, 21 CFR Part 11, and system validation best practices. (preferred)
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Experience building and maintaining integrations between NetSuite and external systems (e.g., MuleSoft, Workato).
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Strong problem‑solving and analytical skills.
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Effective communication skills for both technical and non‑technical audiences.
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Ability to manage multiple priorities in a fast‑paced environment.
