Product Business Analyst
About us
SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings.
Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life.
About the role
The Product Business Analyst bridges the gap between business needs and engineering delivery, turning ideas, requests and requirements into clear, actionable work.
By bringing clarity to ambiguity, connecting work across Product and Platform Engineering and making sure teams have the information they need, the role helps reduce rework, improve delivery and build better software for our customers.
Key Responsibilities
Discovery and shaping
Work with stakeholders to explore ideas, requests and feedback, clarifying the underlying problem, business need and intended outcome before work is defined