Automotive Quality Assurance Engineer

Overview

The Quality Assurance Engineer is responsible for managing ongoing Sharp business with Automotive OEM and Tier 1 Customer’s but may not be limited to these customers. In addition to quality experience, electrical, electronics, and mechanical aptitude is required for this position.

Responsibilities

• Coordinates Quality activities to meet customer objectives and satisfaction
• Monitor, evaluate, and generate Quality and Warranty reports using Sharp systems and Customer systems for OEM and Tier 1 customers assigned
• Use, update, and manage OEM, Tier 1, and Sharp data collection and information systems as assigned
• Manage Warranty Chargeback Evaluation from OEM’s and Tier 1 customers as assigned
• Manage Local Representatives at global customer sites and work continuously with them and Sharp Japan to meet Sharp and customer scorecard objectives as assigned
• Continuously improve the capabilities of the Local Representatives to be the face of Sharp and trusted first responders for the customer as assigned
• Talk confidently with customers to reassure them and to build strong relationships. Develop trusting and professional 2-way relationships with customers by keeping them happy while managing costs
• Work with local representatives to make sure that sorting i