Pharmacy Technician Outreach Calls

Patient Outreach Coordinator (Pharmacy Technician Cold Calls)

Required: Active Louisiana Pharmacy Technician License Required

Schedule: 8 hour shift between 8:30AM - 7:00PM CST, Monday - Friday.

Competitive hourly rate plus quarterly bonus potential! 

Job Purpose:

• Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy
• Educate patients on the services offered by the Shields Specialty Pharmacy Program
• Protect Shields values by keeping information confidential

Job Duties:

• Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model.
• Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation.
• Identify medications requiring special storage and/or handling such