Posted 1mo ago•Remote
Spanish Bilingual Call Center Pharmacy Technician Florida License Required
MiddleRemote€5,000 – €6,700 / mo
Job Description
- This position supports Eastern Time Zone operations.
- Must be flexible to work an 8-hour shift scheduled between 8:00 AM and 7:30 PM ET.
- Active national pharmacy technician certification required (PTCB or NHA/ExCPT).
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Fluency in Spanish and English is required
Patient Engagement Specialist
Location: Remote
The Patient Engagement Specialist will be responsible for outbound patient refill calls and assisting the patient through the entire refill process. This role will be responsible for some or all of the following activities: responding to patient requests and inquiries regarding prescription drug plan coverage and fulfillment through the pharmacy, answering inbound calls to support the health system, conducting status checks on prescriptions, assisting pharmacies in properly adjudicating electronic prescription drug claims, and resolving adjudication error messages. This role is also responsible for providing knowledgeable and courteous customer assistance and res
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