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Posted 1mo ago•Monroe, LA

Specialty Pharmacy Manager

MiddleOn-site (Monroe)Salary undisclosed
Job Description

Manager Patient Services - Onsite in Baton Rouge, LA or Monroe, LA + 50% travel across LA/MS - Relocation/sign-on bonuses available!

The Manager of Patient Services (Specialty Pharmacy Manager) is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model.  The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings.  The manager is responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage, coaching, performance management and professional development of the Specialty Liaisons

Key Responsibilities

  • Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients.
  • Coach and develop liaison team and instill Shields culture at health system partner site
  • Provide consistent, timely and ongoing performance coaching, feedback, training, and development to liaison teams
  • Facilitate effective communication between liaison, Shields functional group, pharmacy, and clinic teams
  • Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction &a

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