🩺 Supervisor of Patient Services

📍 Location: Remote with onsite travel as needed in the West Coast region (WA, OR, CA)

🌟 Make an Impact on the Patient Experience

Are you a pharmacy professional who thrives in a leadership role and is passionate about improving patient care, team performance, and operational excellence? We are seeking a Supervisor of Patient Services to support and develop a high-performing team while driving workflow efficiency, collaboration, and service excellence across our patient services operations.

In this role, you will partner closely with the Manager of Patient Services to oversee daily operations, evaluate productivity and workflows, mentor team members, and help ensure exceptional support for both patients and internal stakeholders.

🎯 Job Purpose

Provide support to the Manager of Patient Services, as well as workflow/productivity evaluation and supervision of team members.

🚀 What You'll Do

✅ Lead, coach, and develop a team of up to 10 FTEs

✅ Review staff messaging and Epic pools to ensure timely completion of work

✅ Support FFT communications and resolve delivery slip concerns

✅ Troubleshoot wor