Cloud Systems Administrator

Who is Shift?

At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding.

Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.

Main Responsibilities/Duties:

• Incident and Change Management: Participate in incident and change management processes, including logging incidents, tracking their resolution, and communicating changes to relevant stakeholders.

• User Support and Troubleshooting: Provide comprehensive support to internal operations and technical stakeholders, ensuring seamless workflow, excellent user experience and fast remediation.

• Access Control and Identity Manag