Posted 2h ago•Pittston, Pennsylvania, United States
IT Support Specialist
MiddleOn-site (Pittston)Salary undisclosed
Job Description
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
We are seeking a dependable and well-rounded IT Support Specialist to support both office and warehouse technology operations. This role is hands-on and requires a strong understanding of end-user support, device management, and day-to-day IT operations across multiple systems. The ideal candidate will have prior experience working in a mixed environment of warehouse and corporate users and be comfortable managing a broad set of tools and platforms.
What you'll do:
- Provide technical support for corporate and warehouse employees across hardware, software, and network-related issues.
- Support daily use and troubleshooting of Zoom, Slack, Asana, G-Suite (apps & admin), and Microsoft Admin tools.
- Manage device inventory and lifecycle using SnipeIT, Miradore, Mosyle, and SimpleMDM
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