HVAC Service Technician

Service Technicians report to the Service Manager and are responsible for traveling to Customers’ homes, diagnosing and repairing all types of HVAC equipment, completing required paperwork, and collecting for the completed job. The Service Technician is also responsible for maintaining communication with the office staff in order to foster a cohesive service operation.

Daily Job Tasks:

· Diagnose, repair and maintain all types of residential equipment properly the first time at a customer's location

· Be neat and clean at all times; keep the work vehicle and equipment the same

· Attend all training classes and seminars to maintain expertise in the field

· Take direction regarding scheduling from dispatcher

· Keep the Dispatcher informed at all times of the progress throughout the day

· Fill out service tickets for maintenance and service work while on the job

· Collect payment for services rendered when required

· Follow through on job problems and communicate issues with Service Dispatcher

· Keep abreast of all company sales promotions and pricing

· Turn in all paperwork to office making sure it is filled out completely and accurately in the field

· Responsible for having all minimum required stock on truck at